Resort Policies

As a guest of the hotel, a daily resort fee $45 (plus tax) off-season per night and $65 (plus tax) peak season will be charged to your room rate. 

You will enjoy the following amenities included in the Resort Charge:

• Spacious Self-Parking
• Guest Room Hi-Speed Wireless Internet Access
• Local and Toll-Free Calls
• In-Room Safe, Bottled Water, Coffee, and Tea
• 24-Hour Access to Business Center Computers
• Indoor Pool & Jacuzzi (towels provided)
• Fitness Center with adjacent Locker Room
• Seasonal (weather permitting): Memorial Day weekend through Labor Day weekend 
  • Outdoor Pool, jacuzzi and Locker Room (towels provided)
  • Private Access to Public Beach (with valet service of umbrellas & beach lounge chairs)
  • Resort Activities based at the resort’s discretion

​All Reservations Require Credit Card Guarantee due at time of booking.

​ADVANCE PURCHASE:
Guarantee and Cancellation Policy: A non-refundable payment in full is required at the time of reservation and will be processed within 24 hours of confirmation. Stay dates cannot be changed or cancelled. In the event you do need to cancel, regardless of reason, the deposit will not be refunded. No Shows will be treated same as cancellation.
----OR---
PEAK SEASON:
Guarantee and Cancellation Policy: Within 10 days of your arrival, your credit card will be charged for one night's room and tax. If you find it necessary to change or cancel your reservation, you must do so at least 10 days prior to your arrival date, by 4:00 PM. In the event you cancel less than 10 days in advance, a cancellation fee will be charged in the amount of one night’s room and tax or 50% of entire stay, whichever is greater. No Shows will be treated the same as cancellation.
---OR---
OFF SEASON:
Guarantee and Cancellation Policy: Within 3 days of your arrival, your credit card will be charged for one night's room and tax. If you find it necessary to change or cancel your reservation, you must do so at least 3 days prior to your arrival date, by 4:00 PM. In the event you cancel less than 3 days in advance, a cancellation fee will be charged in the amount of one night’s room and tax or 50% of entire stay, whichever is greater. No Shows will be treated the same as cancellation.

​Pets: Pet friendly guestrooms are located on our 2nd floor Mezzanine level. Pet rooms are limited in number and are restricted to Standard Two Queen Guestrooms ONLY. Due to this, you must inform the hotel in advance if you are bringing a pet. There is a maximum of 2 pets per designated guestroom and are not to exceed a maximum of 80lbs combined. The hotel will charge a $150.00++ non-refundable service fee per stay for guests with pets (excluding service animals). This fee will offset the additional cleaning expense incurred. Pets may not be left unattended in the hotel room. Housekeeping may not service rooms with unattended pets. Pets are not allowed in any food or beverage service area, and must be kept on a leash in public areas. Please provide your cell phone number at check in, and be sure to clean up after your pet.

Pets are not allowed in the pool area. They are allowed at the Tiki Bar.

Pets are allowed on the boardwalk year round and on the beach Oct 1st - April 30th.

*Management reserves the right to refuse service to any guest who does not comply with the pet friendly policies at Ocean Place Resort & Spa.

Service Animals: Ocean Place Resort & Spa abides by the rules and regulations with regards to trained service animals. The laws under ADA only extends to animals that are individually trained to perform a task for the benefit of an individual with a disability. Due to this distinction, emotional support animals are not protected by the laws that govern service animals. 
*fee subject to change